Thank you for visiting Noble Eyewear!
Noble Eyewear is a leading online wholesaler and source for all things eyewear. The Site is designed by us, Noble Eyewear (“we” and “us”), a company with limited liability situated in and vested under the laws of Hong Kong, to provide a convenient, private, and informative shopping experience for opticians to purchase eyewear products — 24 hours a day, 7 days a week.
We offer a large selection of eyewear products, along with a wealth of information designed to help consumers make educated purchasing decisions. We want each visitor to the Site (“you” — i.e. any natural person acting on the Site with purposes having no relationship to his/her commercial or professional activity) to have a safe, enjoyable visit. That’s why we’ve established the following general terms and conditions so that we (“us” and “you”) know what to expect from each other.
Your Account Obligations
Color and Product Description
We have made every effort to display as accurately as possible the colors of our products that appear on the Site. However, as the actual colors you see will depend on your monitor, we cannot guarantee that your monitor’s display of any color will be accurate. We have attempted to be as accurate as possible. However, we do not warrant that the product descriptions are accurate, complete, reliable, current, or error-free. If a product offered by the Site is not as described, your sole remedy is to return it in unused condition.
Shipping and Payment
Order confirmation times for frames vary in business days depending on the intricacy of the products and shipping address.
When your order ships, you will be sent an email confirmation that includes a tracking number and instructions for how to track your order online.
Please keep in mind that quality assurance technicians inspect and verify each and every eyeglass order. If your eyeglasses happen to fail quality assurance, your expected delivery time will be delayed. You will be kept up-to-date of any delays via email.
For FAQ’s on shipments please visit our FAQ’s.
If using a coupon code, please note that only one coupon code can be used per order. We accept the following forms of payment online: Direct bank transfer and PayPal. NOTE: The title and risk and rewards of ownership of the product transfers from Noble Eyewear to the customer at the point of shipment.
Deliveries will be as soon as possible to the address on your order and are “best effort” based. Subject to delays outside our control, the overall delivery period will not exceed 30 days.
We guarantee the quality of our frames. If you experience a manufacturing defect within 6 months of delivery, simply contact us to start the replacement or exchange process.
Our warranty does not cover the damage caused by the wear and tear of everyday use, or the damage caused by sudden force or impact. A replacement pair will only be issued if there are clear defects in material and workmanship.
Returns & Exchanges
We offer a 6-month warranty for all frames sold by Noble Eyewear. We provide free returns on all our products during these time periods. To make a return, simply call, email, or chat with us within the stated days to initiate your exchange or refund.
The process is very simple. Once we have verified the defect, we will provide the exact model replacement as long as the model is still available. If it is no longer available, we will refund the product´s full amount.
Returns or exchanges may be denied, in very rare circumstances, based on the nature of prior transactions.
Noble Eyewear and other graphics, logos, and service names used on the Site by Noble Eyewear are the trademarks of Noble Eyewear. Noble Eyewear trademarks may not be used in connection with any third-party products or services, or in any manner that disparages or discredits Noble Eyewear. All other brands and names (including third-party product names) are the property of their respective owners.
We may elect to electronically monitor areas of the Site and may disclose any Content, records, or electronic communication of any kind (i) to satisfy any law, regulation, or government request; (ii) if such disclosure is necessary or appropriate to operate the Site; or (iii) to protect our rights or property, or the rights of the users. We are not responsible for screening, policing, editing, or monitoring such Content. If notified of allegedly infringing, defamatory, damaging, illegal, or offensive Content, we may investigate the allegation and determine in our sole discretion whether to remove or request the removal of such Content from the Site.
We may terminate your access, or suspend your access to all or part of the Site, without notice, for any conduct that we, in our sole discretion, believe is in violation of any applicable law or is harmful to the interests of another user, a third-party or us. Because customer service is paramount to our business, we reserve the right to refuse to sell products to you if it reasonably appears to us that you intend to resell the products. In addition, we reserve the right to limit quantities of items purchased by each customer.
These terms are effective until terminated by either party. If you no longer agree to be bound by the Terms and Conditions of Use, you must cease your use of the Site. Subject to applicable law, we reserve the right to suspend or deny, in our sole discretion, your access to all or any portion of the Site with or without notice. You agree that any termination of your access to the Site may be effected without prior notice, and acknowledge and agree that we may immediately deactivate or delete your account and all related information and files in your account and bar any further access to such files or the Site. Further, you agree that we shall not be liable to you or any third-party for any termination of your access to the Site.
You acknowledge that the Site contains information, data, software, photographs, graphics, videos, text, images, typefaces, sounds, and other material (collectively “Content”) that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed. All Content is copyrighted as a collective work under the U.S. copyright laws, and we own a copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part. If no specific restrictions are displayed, you may make copies of select portions of the Content, provided that the copies are made only for your personal information and non-commercial use, and that you do not alter or modify the Content in any way, and maintain any notices contained in the Content, such as all copyright notices, trademark legends, or other proprietary rights notices. Except as provided in the preceding sentence or as permitted by the fair use privilege under the U.S. copyright laws (see e.g. 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other proprietary right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software, if any.
When you visit the Site or send emails to us, you are communicating with us electronically. You consent to receive communications from us electronically. We will communicate with you by email or by posting notices on the Site. You agree that all agreements, notices, disclosures, and other communications we provide to you electronically satisfy any legal requirement that such communications be in writing. If you wish to subscribe to our newsletter(s), we will use your name and email address to send the newsletter to you. Out of respect for your privacy, we provide you a way to unsubscribe. Please see the Choice and Opt-out section.
Links to Third Party Sites
Occasionally, we may make available a link to a third party’s website. These links will let you leave the Site. The linked sites are not under our control and we are not responsible for the contents of any linked site or any link contained in a linked site, or any changes or updates to such sites. We are not responsible for webcasting or any other form of transmission received from any linked site. We provide the links to you only as a convenience. We do not endorse the site or its use or contents.
Intellectual Property Policy
Because copying can harm rightful owners of IP rights, we drafted the following IP Policy:
You may not infringe any of the intellectual property rights associated with the manufacture, design, branding, and packaging of any products advertised on the Site, nor introduce any modifications to the products supplied by us unless the nature of the delivered product dictates otherwise. Use of the Site does not constitute a license to use in any way, any of the trademarks owned by us or our licensors, including but not limited to the words Noble Eyewear. All content, designs, text, graphics, software compilations, underlying source codes, and other graphic arrangements together with the compilation (meaning the collection, arrangement, and assembly) of all content on the Site are the copyright of us or our licensors, where applicable. Permission is granted to users to download and print one copy of the Site for their own personal, non-commercial use. Any other use of the Site including the reproduction, modification, distribution, transmission, republication, display, or performance of the content of the Site without prior written consent from us is strictly prohibited. Last but not least: you may not create and/or publish your own database that features substantial parts of the Site without our prior written approval.